Advance Wiring respects your privacy. This Privacy Policy explains what information we collect when you contact us or hire us for electrical work, how we use it, and the choices you have.
1. Information We Collect
When you request a free estimate, call us, or email Advance Wiring, we collect the information you provide so we can respond and schedule your electrical project. This typically includes your name, phone number, email address, and the address where the work will be performed, along with a description of the electrical service you need.
We may also receive limited technical information automatically when you visit our website, such as your browser type, the pages you view, and general location data. This is used only to improve how the Site functions and is not linked to your identity.
2. How We Use Your Information
Advance Wiring uses your personal information to provide the electrical services you requested — scheduling appointments, preparing estimates, coordinating permits and inspections, and communicating about your project. We may also use your contact information to follow up after a job is complete or to send occasional service reminders if you request them.
We do not sell, rent, or trade your personal information to third parties. Your details are used solely to deliver our electrical services and to operate our family-run business.
3. Sharing Your Information
We share your information only when necessary to complete your project or as required by law. For example, we may share your name and service address with a local permitting office, an inspector, or a utility company to schedule a panel upgrade or EV charger installation. We may also share information with payment processors to complete a transaction.
When we share information for these purposes, we share only what is needed and require that the receiving party handle it responsibly. We never provide your information for third-party marketing.
4. Estimates and Contact Forms
When you submit a free estimate request through our website, the details you enter are sent to Advance Wiring so Tom or a team member can follow up with you. You are not obligated to hire us by requesting an estimate, and you can ask us to delete your estimate request at any time by calling (512) 731-4312 or emailing Addingwire@gmail.com.
5. Cookies and Website Analytics
Our website may use basic cookies and analytics tools to understand how visitors find and use our pages so we can improve the Site. These tools may collect aggregate, non-identifying data such as which service pages are most visited. You can disable cookies in your browser settings without affecting your ability to request an estimate or contact us.
6. Data Retention and Security
We keep your personal information only as long as needed to provide our services and to meet legal or record-keeping requirements. Customer project records — including estimates, permits, and inspection documents — may be retained so we can support warranty work and future service calls.
We take reasonable steps to protect your information from unauthorized access, including limiting access to our team and using secure communication channels. No method of transmission or storage is completely secure, but we work to safeguard your information appropriately.
7. Your Privacy Rights
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at Addingwire@gmail.com or (512) 731-4312. We will respond to your request within a reasonable timeframe and may need to verify your identity before making changes.
8. Children's Privacy
Our website and services are intended for homeowners, business owners, and adults scheduling electrical work. We do not knowingly collect personal information from children under 16. If you believe a minor has submitted information to us, please contact us so we can remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, the revised policy will be posted on this page with an updated date. We encourage you to review this page periodically to stay informed about how we protect your information.
10. Contacting Us About Privacy
If you have any questions about this Privacy Policy or how Advance Wiring handles your personal information, please contact us by phone at (512) 731-4312 or by email at Addingwire@gmail.com. We are based in Round Rock, TX and serve the Greater Austin area.
Questions about your privacy? Call (512) 731-4312 or view our Terms of Service.